Updates (batches)
Group several tickets for an internal tool into an update, get a single Claude Code prompt for the whole batch, then mark it as delivered.
An update (also called a batch) groups several tickets for an internal tool so they can be handled and delivered in one go. Klickbee Projet turns it into a single Claude Code prompt: every request, sorted by feature, with the details from the comments and the done criteria. You run it in the tool's repository, then mark the batch as delivered.
Updates only exist for spaces of type Outil interne (Internal tool). See Client spaces and internal tools.
Create an update
In the tool's Tickets tab, tick the tickets to handle together. Only tickets that aren't done and aren't already in an update can be ticked.
Click Créer une mise à jour (N) (Create an update, N).
Give the update a name (by default "Mise à jour du 12 novembre", Update of 12 November), then click Créer (Create).
The grouped tickets move to En cours (In progress). The update appears in the Mises à jour (Updates) tab, in the En cours section.
The Claude Code prompt
Each update shows its Prompt Claude Code (Claude Code prompt). It contains:
- the context: the tool concerned and the instruction to follow the code's conventions;
- the requests, grouped by feature (tickets without a feature come last, under Autres demandes, Other requests), each with its reference, priority, requester, description and the Précisions (Details) taken from the comments;
- a Terminé quand (Done when) section: each request works, type checks, lint and tests pass, and a final summary per ticket reference.
Click Copier le prompt (Copy the prompt), then paste it into Claude Code, opened in the tool's repository.
Write good tickets
The prompt is only as good as the tickets. A precise request, linked to the right feature and supplemented in a comment if needed, gives a better result.
Deliver the update
When the work is live, click Lot livré (Batch delivered) and confirm:
- all the update's tickets move to Terminé (Done);
- every requester who came from Slack is notified in their message's thread;
- the update moves to the Livrées (Delivered) section.
Remove a ticket or cancel
- Retirer de la mise à jour (Remove from the update — on a ticket's row): the ticket goes back to Nouveau (New) and can be selected again.
- Annuler (Cancel): deletes the update. Its tickets are kept and go back to Nouveau. This action is restricted to Admins and the Propriétaire (Owner).
With Claude
The MCP server lets you do everything from Claude: "Group SEO-12, SEO-14 and SEO-15 into an update and give me the prompt", then "Mark the update as delivered".