Client spaces and internal tools
One space per client or per agency internal tool, with its projects, tickets, sheet and, for tools, its features and updates.
Klickbee Projet organizes all work into spaces. There are two kinds:
- Client: one of the agency's clients. It holds their projects, their requests (tickets) and their client sheet;
- Outil interne (Internal tool): a tool the agency builds for itself or its clients (for example Klickbee SEO or Klickbee Tracking). On top of projects and tickets, an internal tool has features and updates.
In the sidebar, spaces are grouped under Outils internes (Internal tools) and Clients.
Create a space
Click the + next to Clients ("Créer un client", Create a client) or Outils internes ("Créer un outil interne", Create an internal tool), enter the name, then click Créer (Create).
The space's name is also used to build the prefix for its tickets. See Tickets.
A space's page
At the top of the page, the Client / Outil interne toggle changes the space's type at any time. The tabs depend on the type:
| Tab | Client | Internal tool |
|---|---|---|
| Projets (Projects) | ✓ | ✓ |
| Tickets | ✓ | ✓ |
| Fiche client (Client sheet) / Fiche outil (Tool sheet) | ✓ | ✓ |
| Fonctionnalités (Features) | ✓ | |
| Mises à jour (Updates) | ✓ |
Projets
The space's projects, with their progress. Nouveau projet (New project) offers to start Sur mesure (Custom — the brief) or Depuis un modèle de process (From a process template — see Process templates).
Tickets
The space's requests, in three columns: Nouveau (New), En cours (In progress), Terminé (Done). See Tickets.
Fiche client
Contacts, technologies used, website and notes. See Client sheet.
Fonctionnalités (internal tools)
The tool's product breakdown, sorted by Module. Each feature has a name and, if needed, a description, and shows its number of open tickets.
To add one: fill in the Module (for example "Audit"), the Fonctionnalité (Feature) and a Description (facultatif) (Description, optional), then click Ajouter (Add). Each row offers Renommer (Rename), Description and Supprimer (Delete).
By linking each ticket to a feature, you see where requests pile up, and the updates prompt groups requests by feature.
Deleting a feature doesn't delete its tickets: they are simply unlinked. Deletion is restricted to Admins and the Owner.
Mises à jour (internal tools)
Several tickets grouped to be delivered together, with a ready-to-use Claude Code prompt. See Updates.
Do clients see their space?
No. Spaces are internal to the agency: clients don't have an account and don't see Klickbee Projet. To collect their requests without giving them access, use the Slack connector: a message from the client becomes a ticket, and the Slack thread keeps them informed of progress.